The Technical Support team at NES provides 24/7 assistance, managing calls and cases for a major database publishing company across multiple interfaces.- Our team’s expertise spans a variety of technical and non-technical issues, including interface access, customization, functionality, content inquiries, and usage guidance.
- International clients rely on us for prompt, professional support via phone and email, ensuring an exceptional experience every time.
- Beyond customer support, we handle bench projects that involve manual, repetitive, and bulk tasks.
- We are highly efficient in meeting project deadlines, demonstrating our commitment to quality and timeliness in all tasks.